The most common problem that you face while upgrading from Entourage 2008 to Outlook for Mac 2011 is application crash. Application crash stops the upgrade process and database becomes unusable. Entourage can not read the database and you come across critical data loss situations. It requires you to recover Entourage database using efficient Entourage recovery software to bet your precious data back.
For a practical example, consider the following scenario-
- The import process fails when you import data from Entourage 2008 to Outlook 2011.
- Rebuild Identity in Entourage 2008 and it works fine in Entourage. However the application still crashes when you try to import again.
You may entourage this behavior of Microsoft Entourage if your Entourage database is corrupt. The corruption may occur due to numerous reasons, which include virus infection and database structure corruption.
Solution
You can try out any of the below methods-
- Export your Entourage database to RGE file and then import the file to Microsoft Outlook for Mac 2011. If you get an error while importing any of the items, it means they are corrupt.
- Export data to MBOX folder and then import it to Outlook. If this process also fails, then you need to opt for Entourage database recovery software.
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