Rectifying “The Identity cannot be opened with this version of Entourage” Error

Microsoft Entourage, an Email client from Microsoft Corporation, is part of Microsoft Office for Mac. The most recent version of Entourage email application is Microsoft Entourage 2008. Newer version includes a number of advanced features and totally different and efficient data structure as compared to its predecessor Entourage 2004.

Macintosh Entourage 2004 cannot open a database or database Identity, which is created using Entourage 2008. All your significant emails, notes, contacts, journal, tasks, appointments, and attachments become inaccessible in this case. Continuous attempts to open an Entourage 2008 database in Microsoft Entourage 2004 may also damage it.

As a practical example of this problem with Mac Entourage 2004, you may run across the following error message:

“The Identity cannot be opened with this version of Entourage”

The above Entourage error may occur even after you remove and then reinstall Microsoft Office 2008 for Mac. Microsoft Entourage remains inaccessible at this point. If you rebuild Entourage database or Identity to fix this problem and then access the database, further error occurs that states:

“ERROR: Failed to open database [Head]
ERROR: Corruption opening database [16003:””]”

You can fix Entourage error and repair Entourage database using the below methods:

1.       Move Microsoft User Data directory from the Documents folder to a temporary folder.

2.       A new Microsoft User Data folder is created by Entourage.

3.       Move contents of MUD folder to newly created Microsoft User Data folder inside the temporary folder.

4.       Launch Microsoft Entourage to check if the problem has been fixed.

In case the above method cannot recover Entourage database, you may not be able to extract data from it. At this point, you are required to opt for Entourage repair solutions to get your mission critical data back from the Entourage database.

If rebuilding the database using Database Utility cannot fix Entourage database corruption, Entourage recovery software becomes need of hour. Microsoft Entourage recovery applications successfully handle all database corruption scenarios and retrieve Entourage database items.

Such Entourage database repair tools are totally easy to use with highly-rich and interactive graphical user interface. You need not to have high-technical skills in order to use these applications. They offer totally safe and non-destructive Mac Entourage recovery with read-only conduct.