You may encounter the following behavior of Microsoft Entourage that makes your significant data inaccessible-
- When you see any mail in your account and click on it, the mail disappears.
- You can see the mail on server but it can not be accessed from your Entourage account.
- When you attempt to open emails from your account, it gives you "Not that many messages" error message. It does not open the selected email and rather opens other emails.
Grounds of the problem-
You may run across this behavior due to severe database corruption or wrong configuration information in Entourage account.
Resolution-
Use the following steps to fix "Not that many messages" error message-
- Re-enter the configuration information.
- Remove existing account and create new one.
- Check keychain corruption.
- Check advanced settings for port number of your account.
Entourage database repair software are available to work around such situations. These applications perform in-depth scan of whole database and ensure absolute Entourage recovery in all corruption scenarios.
No comments:
Post a Comment