Entourage Recovery When Emails Disappear after Installing Microsoft Entourage 12.2.7 Update

Have you clicked “Software Update” in Microsoft Entourage application for installing the updates and found that your precious emails are missing after completion of upgrade process and system reboot? Well, this must have happened after installing Microsoft Entourage 12.2.7 update. There is an unknown issue in this latest update that affects MS Entourage application and may possibly damage Entourage database, causing needs of Entourage Repair solutions. 

Along with missing emails from the database, there are several other impacts of this update. Sometimes Entourage may not remember your passwords and attempts you to enter the password again and again. In some cases, the application may freeze and stop responding. No matter how it affects your Entourage database, ultimately it makes your precious data inaccessible and requires Entourage Recovery to be fixed. 

Note- You must always remember that an update never remove data from the database, unless you make any mistake during upgrade. 

Solution to Entourage Update 12.2.7 Problems

If you are unable to see your data after upgrading, you must try switching the Identity. For this, follow the given steps-

• Go to Entourage menu.
• Click Switch Identity
• Select the appropriate Identity that contains your data. If you see multiple Identities, try selecting every Identity until you see your emails.

If you can see only the Main Identity, then you might have moved the MUD (Microsoft User Data) folder or Entourage database. MS Entourage needs the following files in one place to work properly-

• ~/Documents/Microsoft User Data/Office 2008 Identities
  /Main Identity/Database

Here “~” shows the home folder.

If the above method does not work, your Entourage database might be damaged and you need to repair Entourage database using Entourage database repair solutions. The Microsoft Entourage recovery applications are totally safe and easy to use. 

Mac Entourage recovery tools come equipped with highly-advanced scanning techniques to methodically scan and recover Entourage database. Such tools are capable of extracting all database items such as emails, notes, tasks, journal, project, attachments, and contacts.